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We’re continuing to develop ways for you to manage your account hassle-free 24 hours a day, 7 days a week. Season Subscribers have the ability to access their account and view tickets on their mobile device, transfer tickets to a friend or family member, exchange tickets online, and print tickets at home. To learn how to take advantage of these features, please follow the instructions below

Viewing Mobile Tickets

  1. Visit BroadwayattheHobbyCenter.com from your mobile device and click MANAGE MY SUBSCRIPTION.


  2. Sign into your account.


  3. Select View & Manage Tickets.


  4. Select the event.


  5. a. Apple Phones
  6. Select View Barcode when you are ready to scan your ticket. You can also add your ticket to Apple Wallet in advance of the event. PLEASE NOTE: Once you select View Barcode or Add to Apple Wallet, any previously printed tickets will become invalid. Also, if you exchange your ticket after adding it to Apple Wallet, the “old ticket”- though invalid - will still be saved in your Apple Wallet until you delete it.

    To add your ticket to Apple Wallet, simply click Add in the upper right hand corner.


    5. b. Android Phones
    PLEASE NOTE: Once you select View Barcode, any previously printed tickets will become invalid.
Log in to Manage My Tickets

Exchange My Tickets

Use your desktop computer to complete your exchanges as this feature is not available on mobile devices. Make sure your Adobe Flash Player is updated. You may need to update or install Adobe Flash Player. Choose your preferred web browser below for helpful instructions.



  1. Click HERE to log into your account or go to SUBSCRIPTIONS, then MANAGE MY TICKETS.
  2. Log into your account by entering an e-mail address and password.
  3. Click MY TICKETS at the top of the dashboard, VIEW & MANAGE TICKETS in the Quick Links section, or one of your upcoming events displayed on the dashboard.
  4. Click the box marked with an ellipsis and then EXCHANGE.
  5. Check the box next to the SEAT LOCATION(S) you wish to exchange, then click the EXCHANGE button in the top right hand corner under MANAGE MY TICKETS.
  6. Click CONTINUE TO EXCHANGE in the pop up window.
  7. Select the new date you wish to attend the show and then click CONTINUE.
  8. Use the seating chart, select your new seats, and click CHECKOUT.

  9. Review the details of your exchange, making sure to double check the new show’s date, time, seat location, and number of seats. Once confirmed, click EXCHANGE SEATS to proceed to checkout.
  10. Go through the checkout process to select your Delivery Method and Payment Type to complete the exchange. Your original seats will not be released until you click PURCHASE TICKETS.

Transfer My Tickets

  1. Visit BroadwayattheHobbyCenter.com from your mobile device and click MANAGE MY SUBSCRIPTION.
  2. Sign into your account.


  3. Select View & Manage Tickets.


  4. Select the event.


  5. Click Send Tickets.


  6. Fill out the recipient details.


  7. Once the tickets are sent, you will receive an email confirmation of the Transfer. The recipient will then need to take action. They can either claim the tickets or decline them. Once action is taken, you will receive another email notification indicating whether the ticket was accepted or declined.


  8. If you need to withdraw your transfer from a recipient, you can reclaim the tickets.



Log in to Manage My Tickets

Print My Tickets At Home

  1. Click HERE to log into your account or go to SUBSCRIPTIONS, then MANAGE MY TICKETS.
  2. Log into your account by entering an e-mail address and password.
  3. Click MY TICKETS at the top of the dashboard, VIEW & MANAGE TICKETS in the Quick Links section, or one of your upcoming events displayed on the dashboard.
  4. Click PRINT in the event management screen.
  5. Select the seat(s) you would like to print and click CONTINUE
  6. Click PRINT in the pop up window. NOTE: If you are reprinting tickets that were never received, misplaced, or stolen, please check the LOST OR STOLEN TICKETS Box.
  7. You will see a confirmation screen as your tickets begin to download!

NOTE: If you choose to print your SEASON TICKETS at home INSTEAD of receiving traditional ticket books, you will need to print out ALL season tickets individually at home.

Log in to Manage My Tickets

Broadway at the Hobby Center is presented by the Hobby Center Foundation. Sales tax exempt pursuant to Texas Tax Code Section 151.3101 (a)(3). Broadway Across America is an agent of and production services provider for the Hobby Center Foundation.

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